Refund policy

Refunds & Exchanges 

We hope that you will be happy with your Cotswold Days purchase. If you need to exchange or return an item, we will be happy to provide an alternative item or a refund on the following basis - 

Items must be posted to us within 15 days of receipt, in the original packaging & in a re-saleable condition. Refunds/exchanges will be processed on receipt of the original item(s) 

The postage cost of return to be paid by the customer 

In the case of an exchange, we will pay the postage cost for sending the replacement item 

 Damaged Items 

We personally check each item, so your Cotswold Days purchase should arrive in perfect condition. Where an item has been damaged in transit, please notify us within 48 hours via enquiries@cotswolddays.co.uk & provide a photo of the damaged item where possible.